The present general conditions of sale are concluded between the company " JV TACTICAL AIRSOFT CUSTOM " and the individuals wishing to make purchases with this company. These conditions are applicable to all orders made to the company JV TACTICAL AIRSOFT CUSTOM, registered at the RCS registry, under the Siret number: 83528188200018 and to all its invoices. Consequently, placing an order with JV TACTICAL AIRSOFT CUSTOM implies acceptance of all the general conditions of sale. 

The buyer must declare to have taken knowledge of the present general conditions of sale by checking the box designated as such in order to validate his order on the purchase page. This validation has value of electronic signature during the sale, and corresponds to a handwritten signature.

Products

The products offered for sale by JV TACTICAL AIRSOFT are those which appear on the Internet site, on the day of consultation of the Internet site by the user and within the limits of available stocks.

JV TACTICAL AIRSOFT is very vigilant as to the availability of its products and accepts orders within the limits of available stocks. However, in the event of unavailability of one of the products, the purchaser will be informed as soon as possible and will be reimbursed without delay, if the purchase was validated, and at the latest within thirty days of the payment of the sums that he/she has paid.

Warning on the conditions of use

The use of products fromAirsoft must be carried out carefully and meticulously by persons of legal age. L'Airsoft is an activity that should be considered experimental. There are no warranties from distributors/manufacturers/sellers/retailers regarding the performance and life expectancy of any item fromAirsoft. By purchasing the products, the purchaser and user assume full responsibility for any and all risks associated with their use AND will not hold the manufacturers/sellers/distributors/retailers and owners and employees responsible for any accidents, injuries, death, property damage.

The items purchased on the site JV TACTICAL AIRSOFT must comply with the appropriate use of the products. The user must take note of the recommendations for use listed above, as well as on the page(s) of the article(s) and on the notice(s) provided:

-Wear safety glasses before handling,

-Keep items out of sight and out of reach of children,

-Store items away from heat at normal temperatures,

-Do not dispose of the packaging or used items on the public highway,

-Modifications to the products are strictly forbidden.

Price

All prices mentioned on the JV TACTICAL AIRSOFT site are inclusive of all taxes. The ordered articles belong to JV TACTICAL AIRSOFT until complete reception of the payment. The prices are indicated in euros, they are valid in Metropolitan France, Corsica, Monaco and can be converted into dollars and pounds for the foreigner. They take into account possible reductions, and are inclusive of tax, applicable on the day of the order.

The prices indicated on the website are guaranteed until the validity date indicated in the offer. They do not include the delivery costs which will be added at the time of the validation of the order:

-Fees applicable to the different delivery methods available;

-Standard Colissimo delivery in a relay point in France within 48 hours (the choice of the relay point is made after payment) : 6.80 € for any order less than 0.25 kg, 7.86 € for any order between 0.25 kg and 0.5 kg, 8.92 € for any order between 0.5 kg and 0.75 kg, 9.83 € for any order between 0.75 kg and 1 kg, 11.11 € for any order between 1 kg and 2 kg, 12.40 € for any order between 2 kg and 3 kg, 13.68 € for any order between 3 kg and 4 kg.. Free delivery for any order over 200 € ;

-Standard Colissimo delivery to the address of your choice in France within 48 hours: 8.54 € for any order less than 0.25 kg, 9.60 € for any order between 0.25 kg and 0.5 kg, 10.66 € for any order between 0.5 kg and 0.75 kg, 11.72 € for any order between 0.75 kg and 1 kg, 12.97 € for any order between 1 kg and 2 kg, 14.23 € for any order between 2 kg and 3 kg, 15.48 € for any order between 3 kg and 4 kg ;

-Next day delivery in France (Chronopost) : soon available;

-Express delivery to the address of your choice in France (Chronopost): available soon.

The order will be shipped within a maximum of 7 working days from the day of payment of the order. JV TACTICAL AIRSOFT CUSTOM reserves the right to modify the price of the products, the supply, their periods of availability, according to the constraints FIXED OR DETERMINED by the manufacturers and/or suppliers. For the products which REQUIRE an assembly, the delivery period will be of 10 working days maximum.

All shipping rates for France, European countries and countries outside the European Union are indicated in "Get a shipping estimate" on the shopping cart page, when you add a product. They are calculated according to the weight of the package and therefore increase according to the weight of the package. 

Means of payment

Several methods of payment are offered during the validation of your order: 

- By credit card Visa, Mastercard or Electron, American express, via Stripe. Other credit cards are not accepted.

- PayPal: You must have a Paypal account to opt for this payment solution. The shipping costs will be added to the order price, after the Paypal payment authorization.

Delivery

The parcel is shipped after receipt of the Customer's payment. Nevertheless, JV TACTICAL AIRSOFT is discharged of its obligation of delivery because of natural disaster or unexpected force majeure such as strikes, incidents, floods, fires etc.. The delivery of the products is carried out as an indication, by the conveyor, with the address of delivery indicated by the purchaser at the time of its order.

Packages are generally dispatched the same day if the order is placed before 1pm, this delay can exceptionally be extended to 24-48 hours in case of a very large influx of orders;

The delivery time by Colissimo is generally 48h for France and 4 to 8 days for Europe, and varies according to the country of destination; with the exception of custom products that we order and manufacture on demand (i.e. once the validation and payment of your order). except for custom-madeproducts that we order and manufacture on demand (i.e. once your order has been validated and paid for), such as 3D SLS products .The delivery time is then 10 to 15 days maximum (or 48h if we have it in stock). Your tracking number will be sent directly to you when the package is given to the carrier for any order. 

If the package arrives accidentally opened and/or damaged during delivery and is accepted, it is essential that the buyer obtains a statement of anomaly established by the deliverer and reports it to us immediately via the contact form on our website, the day of receipt of the package. The shipping costs include packaging, handling and shipping costs. They may vary depending on the price or weight of your order.

Important information:

- It is not possible to modify a delivery address once the order has been placed or the package shipped, regardless of the shipping method;

- It is not possible to add items to an order;

- It is important to mention a valid phone number when placing your order in order to contact you if necessary, about your order, and thus avoid slowing down the shipping time.

JV Tactical Airsoft does not communicate in any case the coordinates of its customers to a person or a third company except for the providers of delivery in order to facilitate the communication during the delivery.

Right of withdrawal and return

In accordance with Law No. 2014-344 of March 17, 2014, the consumer has the opportunity to exercise his right of withdrawal within 14 clear days without having to justify reasons. He therefore has 14 days to return, at his expense, the product(s) he ordered if he is not satisfied with them, and to cancel his order.

However, in accordance with the provisions of Article L.221-28 of the Consumer Code, this right of withdrawal cannot be exercised for product(s) made to the Customer's specifications or clearly personalized, nor for product(s) opened and/or unsealed and/or used after delivery and which cannot be returned for reasons of hygiene or health protection.

Please contact us before returning any product(s) in order to best process your request. The product(s) must be returned in its (their) original unopened packaging, without traces, with all accessories, instructions, gifts possibly offered, allowing a re-marketing in new condition. The return of products must be accompanied by a letter explaining the reason(s) for the return and indicating the name/first name/address of the customer, the order number of the product as well as the duplicate of the invoice.

All packages must be returned by standard Colissimo delivery only.

The cost of returning the goods shall be borne by the Customer, except in the event of non-conformity of the products delivered in relation to the Order. In this case, JV TACTICAL shall be responsible for the return shipping costs AIRSOFT. The customer must then contact us immediately by e-mail to inform us. Once the request has been processed, JV TACTICAL AIRSOFT will send a link to a return portal to the consumer so that the costs are borne by JV TACTICAL AIRSOFT. To do so, the consumer will simply need to fill out the fields indicated, and will be able to download the free return form, which is made available to them. JV TACTICAL AIRSOFT does not accept packages with postage due.

Any risk related to the return of the product(s) is the responsibility of the Customer. JV TACTICAL AIRSOFT recommends that its Customers subscribe to a parcel tracking option in order to avoid any inconvenience in the event of loss or theft of the products during the return transport.

If all the conditions required for the return of the products are not respected, JV TACTICAL AIRSOFT will be able to deduct from the sums to be reimbursed, if necessary, a share of the sale price corresponding to the sale price of the missing products, as well as to the repair, replacement and/or restoration of the possibly damaged products.

If the conditions mentioned are fulfilled, JV TACTICAL AIRSOFT will reimburse the Customer, by the same means of payment as that initially used, all the sums incurred on the occasion of the order (returned products) with the exception of the return costs, within a maximum period of 30 days from receipt of the return. Moreover, in the event that the Customer has expressly chosen a more expensive delivery method than the standard delivery method proposed by JV TACTICAL AIRSOFT, the additional costs will not be reimbursed and will remain the responsibility of the Customer.

Warranty

JV TACTICAL AIRSOFT is bound by the legal guarantee of its products, provided for in articles 1641 and following of the Civil Code, against hidden defects. This guarantee is exclusive of any other guarantee, in particular of any guarantee of result with regard to the satisfaction of the specific needs of the customer. The guarantee is nominative and applies only to natural persons. Legal entities cannot benefit from it and the guarantee cannot be granted to a third party. 

JV TACTICAL AIRSOFT covers the cost of repairs, including parts and labor, on guaranteed items. Repairs covered are those of random origin, caused by a PRIMARY FAULT, EXCLUDING USER MAINTENANCE OPERATIONS, OR INCIDENTS CAUSED BY NORMAL WEAR (OR EXTERNAL CAUSE SUCH AS FALLS OR INADEQUATE USE) NOT IN ACCORDANCE WITH THE DIRECTIONS FOR USE INDICATED.

The warranty excludes damage from:

- normal wear and tear of the parts or lack of maintenance, accident, handling, fire, freezing, theft, immersion of the articles;

- the transformation of articles by modification of the parts;

- Insufficient, absent or excess lubrication;

- Inattention and negligence of the user during the warranty period, and gross negligence in use. 

In the event of a defect, the customer must immediately notify us via the contact section of the website, before any shipment in warranty. A return number will then be given to him. He will have to fill it in the parcel sent with a double of the invoice, accompanied by a handwritten letter dated and signed, explaining in detail the reasons of this return. The shipping costs of the parcel are charged to the customer and the return costs are charged to JV TACTICAL AIRSOFT.

JV TACTICAL AIRSOFT is bound to the buyer:

-the legal guarantee of conformity mentioned in articles L. 211-4 to L. 211-13 of the Consumer Code (articles L. 211-4, L. 211-5 and L. 211-12 of the Consumer Code).

Legal notice and privacy policy

The protection of your personal data is a real priority for us. Within the framework of the exploitation of the site www.jvtactical-airsoft.com, we are likely to collect personal data. This data will be processed in accordance with the purposes for which it was collected.

Any processing of personal data concerning you is carried out in compliance with the legal provisions applicable in this area. The file has been declared to the CNIL in accordance with the legislation in force. As a merchant site, we collect a certain amount of information necessary to process orders. We treat all this information with the utmost confidentiality. The automated processing of personal information on the merchant's site has been declared to the Commission Nationale de l'Informatique et des Libertés.

We are committed to ensuring the privacy of the personal information you provide to us.

In order to process your order, we need to know and memorize some of the parameters that are communicated to us by your computer; this means that we need to know who you are and thus know the products that you are buying. Cookies are programs used for this sole purpose of memorizing the time of your visit, your identity (known thanks to your username and password) and the contents of your cart as you fill it. Once your purchase is completed, this information is automatically erased, our "cookies" being those that are called "volatile cookies".

In accordance with the Data-processing law and Freedoms on January 6, 1978, you have a right of access, of correction, modification and suppression concerning the data which concern you. You can exercise this right by sending us a letter to the following address JV Tactical Airsoft, 3 place charles péguy, 45300 Pithiviers.